This Privacy Policy describes how GripWell LLC (“the Website,” “we,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or purchase goods from our website.
- Collection of Personal Information
When you visit this website, we collect information about your device, your interactions with the website, and information necessary to process your purchases. We may collect the following categories of information:
Contact Information: Name, shipping address, billing address, email address, and phone number.
Order Information: Purchased goods (e.g., bathroom mats, assistive kits, shoehorns), payment information (processed through a secure third-party gateway), and transaction history.
Device and Usage Information: IP address, browser type, time zone, cookie information, and how you interact with the website.
- How We Use Your Information
We use your personal information to provide you with services, including:
Completing and shipping our orders for mobility and daily living assistance products.
Processing payments and preventing fraudulent transactions.
Communicating with you about order updates or customer support matters.
Providing you with information or advertisements related to our products (where your preferences permit).
- Sharing of Personal Information
We share your personal information with third-party service providers to help us provide our services. For example:
Payment Processors: Securely process credit card transactions.
Logistics Partners: Deliver products such as assistive kits or suction cup grab bars to your doorstep.
Analysis: Understand how our customers use this website.
Law Compliance: We may share information to comply with applicable laws, respond to subpoenas, or protect our rights.
- Your Rights (CCPA/CPRA)
As a U.S.-based company, we respect our customers’ privacy. You may have the following rights under the laws of your place of residence:
Access to the personal information we hold about you.
Please correct or update your information.
Delete your personal information.
Choose to opt out of “selling” or “sharing” your personal information for cross-context behavioral advertising.
- Cookies
We use cookies to improve your browsing experience, remember your shopping cart items, and analyze website traffic. You can control and manage cookies through your browser settings.
- Data Retention
When you place an order through this website, we will retain your personal information for record-keeping purposes unless you request that we delete that information. - Contact Us
For more information about our privacy policy, or if you have any questions or complaints, please contact us.